Testimonials

"B&E has been using the web-based mortgage processing system LoanCloser in conjunction with Purcell Partners since September 2011 with great success. From the outset and continuing until today the service provided has been first class. The system is designed to cater for all states and territories, which as a Tasmanian based organisation has allowed us the opportunity to now accept interstate securities. LoanCloser has enabled quicker turnaround times end to end...Costs have been reduced resulting from B&E staff no longer being required to leave the office to attend to settlements with the process now being handled by LoanCloser agents."

Mark Gaetani, Lending Services Manager, B&E Personal Banking

 

"Without question LoanCloser has revolutionised our lending department. It is a first in the mortgage industry. The innovative design has dramatically reduced settlement times. The system is designed to cover all states and territories in Australia. It provides us with a system that is totally controlled by us. The reporting is real time and across the board. The system's checks and balances, accounting functions, deeds recording etc. all combine on the one system to provide us with Straight Through Processing. Further changes can be made to the system easily.

Greg O'Neill, Chief Executive Officer, LaTrobe Financial

 

"LoanCloser has been able to provide our members with quicker turnaround times for settlements / funding. We have noticed that the costs involved with the settlements process have been reduced dramatically as there are very minimal phone calls, facsimiles and postage required. The overall cost has allowed us to generate more business and pass on further savings to our customers."

Karlene Seymour, Loans Manager, Central Murray Credit Union

 

"We have chosen LoanCloser for their mortgage settlement services, as they offer efficiencies with receiving instructions for new matters, issuing of documents and attending to settlement, generally providing faster turnaround times for mortgage matters. Shorter timeframes enables us to convert the loan sale in a quicker timeframe, enhancing the overall member experience."

Felicity King, Lending Manager, Maritime, Mining, Power Credit Union (Reliance Credit Union, Gosford City Council Credit Union)

 

"We are currently using the settlement system known as LoanCloser and have found that it has significantly improved our post settlement operations. By controlling all of the data, we are able to ensure that the post approval is completely transparent and to monitor in real time the whole post approval process. LoanCloser goes a long way to achieving the illusive "straight through processing". We have noticed an overall improvement in our monitoring and speed of funding."

Peter Challis, Chief Executive Officer, WAW Credit Union

 

"We have been using Purcell Partners and LoanCloser now for around two years. We have found the ability to track communication with the LoanCloser team, our Members and their solicitors an invaluable tool that ensures a smooth process from instruction to settlement. The support that the LoanCloser team gives us has assisted us in delivering exceptional service time and time again.

I would recommend any Business that wishes to deliver smooth settlements to their customers use LoanCloser."

Stephen Murphy, Head of Credit, Community First Credit Union

 

"We have been using LoanCloser together with Purcell Partners since October 2011 and were surprised at how streamlined and easy the system was to use. The turnaround time for the preparation and issue of Mortgage Documents is exceptional and can take less than 30 minutes to have prepared and ready for issue to our members. We have always found the staff to be extremely knowledgeable and willing to assist with any of our enquiries. I would have no hesitation in recommending LoanCloser to any other financial institution."

Kim Pattison, Shoalhaven Regional Manager, Horizon Credit Union